Business Name: Best Carpet Cleaning And Pest Control
Business Website: bestcarpetcleaningandpestcontrol.com.au
Contact Email: [[email protected]]
Phone: +61 0466 416 326

At Best Carpet Cleaning And Pest Control, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when you interact with our carpet cleaning and pest control services, website, or communication channels.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, address, and service preferences.

• Service Information: Details related to your property, services requested, and scheduling.

• Device & Technical Information: IP address, browser type, operating system, and site usage data through cookies and analytics tools (e.g., Google Analytics).

• Communication Records: Any messages, emails, calls, or online form submissions.

2. How We Use Your Information

We use the collected information to:

• Provide and schedule carpet cleaning or pest control services

• Send booking confirmations, service reminders, or follow-ups

• Respond to inquiries and customer support requests

• Improve our website, services, and customer experience

• Comply with legal obligations or resolve disputes

3. Sharing of Information

We do not sell your personal information.

We may share data only with:

• Trusted service providers (e.g., payment processors, email platforms) who assist in operating our business

• Legal or regulatory authorities, if required by law

• Google or other platforms for business listing and analytics purposes

All third parties are required to protect your data and use it only for the purposes we specify.

4. Cookies and Tracking

Our website may use cookies to:

• Improve site functionality

• Analyze user behavior through tools like Google Analytics

• Customize your online experience

You can manage cookie preferences in your browser settings.

5. Data Security

We implement appropriate security measures such as:

• SSL encryption for all data transmitted online

• Secure data storage and access control

• Regular monitoring for potential security threats

6. Your Rights

You have the right to:

• Request access to your personal data

• Correct inaccurate information

• Request deletion of your data (where legally permitted)

• Opt out of marketing communications

To exercise these rights, contact us at [[email protected]].

7. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Best Carpet Cleaning And Pest Control
Email: [email protected]
Phone: +61 0466 416 326